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Out of every industry that COVID is taking its toll on, Retail was hit hard. We went from stores steadily adopting grocery pickup to providing completely touchless options for customers. After dabbling in it for years, the shopping experience became truly omnichannel to better serve customers’ new needs. That is no small feat.

During this presentation, we will showcase findings from our 2021 retail supplement including:

  • The amazing in-store and distribution tech innovations from 2020

  • How they led to growth for the companies who implemented them

  • Best practices on rolling out these initiatives without straining your Edge and IT infrastructure

Hear how stores like Walmart, or tech giant Amazon, are driving transformation in the industry, which ones are going well, and which you might want to steer clear from, for now.

Speakers

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Henk Ijspeerd
EMEA Key Account Director
Vertiv 

Henk Ijspeerd is the director of key accounts for Vertiv's retail business in Europe, Middle East and Asia.



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Song Lu
Manager, Partner Marketing
Vertiv 

Song holds extensive IT channel and industry experience that spans across Sales, Product Management and Marketing functions over the past decade. In his current role as Manager, Partner Marketing at Vertiv, he and his team are responsible for channel and alliance partnership marketing in North America. Song holds a Bachelor of Science degree from the University of Toronto, and a MBA from Ivey Business School at Western University.

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