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Critical Power Uninterruptible Power Supplies (UPS) DC Power Systems Power Distribution Industrial AC and DC Systems Static Transfer Switches Power Control & Monitoring Solar Power Switchgear and Switchboard Busway and Busduct Battery Energy Storage System (BESS)
Thermal Management Liquid Cooling Solutions Enclosure Cooling Heat Rejection Outdoor Packaged Systems Room Cooling In-Row Cooling Rack Cooling Free Cooling Chillers Evaporative Free Cooling Thermal Control and Monitoring Custom Thermal
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Use the rPDU Finder Calculate Cooling Retrofit Savings GXT5 Runtime Tool IT Management and Rack PDU Product Selectors Product Registration
Vertiv™ XR App Download the Vertiv™ Virtual Showroom App Virtually Test Cooling Systems in our Labs’ Digital Twins
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Learn About Liquid Cooling Options for Data Centers Battery Energy Storage System Transitioning to 5G Lithium-ion Technologies UPS Types What is a Rack PDU The Edge Revolution Vertiv Data Center Security Solutions
Customer Case Studies Edge eBook Series Hydrogen Fuel Cells Vertiv Continuing Education (CE) Program Condition-Based Maintenance services: Data-driven maintenance model
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Working with our Vertiv Sales team enables complex designs to be configured to your unique needs. If you are an organization seeking technical guidance on a large project, Vertiv can provide the support you require.

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Many customers work with a Vertiv reseller partner to buy Vertiv products for their IT applications. Partners have extensive training and experience, and are uniquely positioned to specify, sell and support entire IT and infrastructure solutions with Vertiv products.

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Vertiv LIFE Services

Vertiv LIFE Services provide real-time visibility into your critical systems, resulting in early detection of anomalies and immediate reaction in case of alarms. Adding in the diagnosis capability of remote system engineers allows our technicians to be armed to quickly, accurately, and safely restore equipment to its proper operating condition.

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Benefits

Vertiv LIFE Services grant uptime assurance by enhanced system’s availability
First Time Fix Rate granted by remote diagnostic and appropriate site dispatching - we diagnose the issue and dispatch an expert carrying the right parts to restore normal operations
Fast Incident Response allowed by immediate reaction and definition of the best course of action - your system stays in contact with our LIFE Services Center providing all the fundamental information to diagnose his health status
Unparalleled peace of mind having experts analysing and managing the health status of your system 24/7
Reports displaying how your critical systems are smoothly operating and continuously monitored

Features

Remote monitoring of equipment key control parameters happens 24/7 to allow for early detection of trends and operating anomalies that may lead to critical failures. Vertiv LIFE Services collect real time events and measures for Power and Thermal equipment
Data analysis performed by remote system engineers provides interpretation of trends and critical system warnings, alarms and status messages to recommend actions ensuring system optimal performance
Remote problem diagnosis, using the extensive data collected, determines the cause of warning and alarm conditions, identifies potential problems, and provides information on performance trends
Periodic reports. You will receive a comprehensive report detailing the working order of your equipment and its operational performance

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Products Support Contacts

Showing contacts for Ohio, 43215, USA Change
Geist Support - Americas (Rack PDU and Watchdog)
+1 888 630 4445
1777 Yolande Avenue Lincoln Nebraska USA
Service areas of focus: Project Services, Performance Optimization Services, Emergency Response, Preventive Maintenance, Preventive Maintenance for Industrial Applications, Remote Services, Spare Parts and Parts Management
Vertiv (Liebert Services)
+1 800 543 2378
610 Executive Campus Drive Westerville Ohio 43082 USA
Service areas of focus: Project Services, Performance Optimization Services, Training, Emergency Response, Preventive Maintenance, Preventive Maintenance for Industrial Applications, Remote Services, Spare Parts and Parts Management
Vertiv Monitoring Software (Power Assist, Power Insight and MSP Control Center)
+1 800 222 5877, option 2
Ohio USA
Service areas of focus: Project Services, Performance Optimization Services, Training, Emergency Response, Preventive Maintenance, Preventive Maintenance for Industrial Applications, Remote Services, Spare Parts and Parts Management, Generator Services
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PRODUCTS & SERVICES
Overview
Critical Power
Overview Uninterruptible Power Supplies (UPS) DC Power Systems Power Distribution Industrial AC and DC Systems Static Transfer Switches Power Control & Monitoring Solar Power Switchgear and Switchboard Busway and Busduct Battery Energy Storage System (BESS)
Thermal Management
Overview Liquid Cooling Solutions Enclosure Cooling Heat Rejection Outdoor Packaged Systems Room Cooling In-Row Cooling Rack Cooling Free Cooling Chillers Evaporative Free Cooling Thermal Control and Monitoring Custom Thermal
Racks & Enclosures
Overview Integrated Solutions Racks & Containment Outdoor Enclosures
Monitoring & Management
Overview Digital Infrastructure Solutions Embedded Device Management Serial Console IP KVM Switches High Performance KVM LCD Tray Desktop KVM and KM Secure KVM Software Monitoring
Services
Overview Spare Parts & Parts Management Preventive Maintenance Performance Optimization Services Remote Services Project & Commissioning Services Preventive Maintenance for Industrial UPS & Battery Services Generator & Switchgear Services Liquid Cooling Services
Tools and Product Registration
AI Reference Design Selector Vertiv Modular Designer UPS Comparison Tool Calculate Cooling Economization UPS Sizing Tool Use the rPDU Finder Calculate Cooling Retrofit Savings GXT5 Runtime Tool IT Management and Rack PDU Product Selectors Product Registration Vertiv™ XR App Download the Vertiv™ Virtual Showroom App Virtually Test Cooling Systems in our Labs’ Digital Twins
SOLUTIONS
Overview
AI and High Performance Computing
Overview AI-ready Data Centers High Density Cooling Vertiv™ 360AI
Applications
Home Office Small/Medium Business Enterprise Broadcast & Entertainment Education Federal Healthcare Retail Telecom
Offerings
Overview Chilled Water Solutions Dynamic Power Vertiv Integrated Solutions Prefabricated Modular Solutions Network Closet Micro Data Center/Room Edge Data Center Core Data Center & Critical Facilities Colocation & Cloud Cable Landing Stations
Learn About
Overview Liquid Cooling Options for Data Centers Battery Energy Storage System Transitioning to 5G Lithium-ion Technologies UPS Types What is a Rack PDU The Edge Revolution Vertiv Data Center Security Solutions Customer Case Studies Edge eBook Series Hydrogen Fuel Cells Vertiv Continuing Education (CE) Program Condition-Based Maintenance services: Data-driven maintenance model
Vertiv Guides
AI Hub Guide to Data Center Sustainability Guide to 5G Technology Guide to Edge Computing Guide to Mission-Critical Facility Services
SUPPORT
Overview
Self-Help Tools
Overview Product Documentation Software/Firmware Updates Warranty Information Quality Policy & Certifications Information and Product Security Report a Security Concern Register Your Product Tools & Applications Discontinued Products Frequently Asked Questions Open Source Software Information
Submit a Support Request
Overview General Inquiry/Issue Resolution Hardware Software Returns (RMA)
Support for Vertiv Brands
Avocent Maintenance Program Overview Avocent Support Contacts Busway and Busduct BIM Library
ABOUT
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About Vertiv
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