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Working with our Vertiv Sales team enables complex designs to be configured to your unique needs. If you are an organization seeking technical guidance on a large project, Vertiv can provide the support you require.

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Already know what you need? Want the convenience of online purchase and shipping? Certain categories of Vertiv products can be purchased through an online reseller.


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Product Family

First Responder Training

Essential expertise for your first line of response. With operating conditions constantly changing, you rely on your first responders to keep your UPS operating reliably and efficiently.

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Best Suited For:
  • Equipment Operators
  • Facilities Personnel
Course Subject: From system fundamentals to controls to alarms, Vertiv First Responder training delivers essential expertise that allows your first responders to keep controls optimized, respond to system alarms and understand how to effectively engage service personnel when equipment service is required.

From system fundamentals to controls to alarms, Vertiv First Responder training delivers essential expertise that allows your first responders to keep controls optimized, respond to system alarms and understand how to effectively engage service personnel when equipment service is required.

Benefits

Ensure equipment features and capabilities are being fully utilized
Empower first responders to adapt equipment controls to changing operating conditions
More effective response to system alarms 

Features

In-depth: two-day training, conducted in our international training academies in Italy and U.K., featuring classroom and hands-on training to cover from system fundamentals to alarm management while also ensuring first responders understand their limits and do not attempt maintenance services they are not qualified to perform.
Focused: on your equipment model’s specific architecture and features to gain the expertise needed to serve as the first line of response for your equipment.
Effective: conducted by international training specialists and leveraging Vertiv’s deep expertise in designing, manufacturing and servicing critical infrastructure to ensure first responders can optimize the availability and efficiency of their equipment. 

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Products Support Contacts

Showing contacts for Ohio, 43215, USA Change
Vertiv (Liebert Services)
+1 800 543 2378
610 Executive Campus Drive Westerville Ohio 43082 USA
Service areas of focus: Project Services, Performance Optimization Services, Training, Emergency Response, Preventive Maintenance, Preventive Maintenance for Industrial Applications, Remote Services, Spare Parts and Parts Management
Vertiv Academy – Thermal Management Training
+1 844 841 2665
530 Westar Blvd Westerville Ohio 43082 USA
Service areas of focus: Training
Vertiv Monitoring Software (Power Assist, Power Insight and MSP Control Center)
+1 800 222 5877, option 2
Ohio USA
Service areas of focus: Project Services, Performance Optimization Services, Training, Emergency Response, Preventive Maintenance, Preventive Maintenance for Industrial Applications, Remote Services, Spare Parts and Parts Management, Generator Services
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