The page you're viewing is for English (EMEA) region.

Working with our Vertiv Sales team enables complex designs to be configured to your unique needs. If you are an organization seeking technical guidance on a large project, Vertiv can provide the support you require.

Learn More

Many customers work with a Vertiv reseller partner to buy Vertiv products for their IT applications. Partners have extensive training and experience, and are uniquely positioned to specify, sell and support entire IT and infrastructure solutions with Vertiv products.

Find a Reseller

Already know what you need? Want the convenience of online purchase and shipping? Certain categories of Vertiv products can be purchased through an online reseller.


Find an Online Reseller

Need help choosing a product? Speak with a highly qualified Vertiv Specialist who will help guide you to the solution that is right for you.



Contact a Vertiv Specialist

The page you're viewing is for English (EMEA) region.

Product Family

Emergency Call Out

Whilst our contract services are designed to minimise the risk of unexpected generator faults, on the rare occasions they do occur, Vertiv is ready to deal with the problem in the most efficient and responsive manner. We operate a dedicated in-house 24/7 Service Desk manned 365 days per year with trained Engineers across the country on standby ready to respond to customer requests. Each engineer is equipped with a fully stocked and tooled service vehicle in order to be able to fix faults rapidly to maintain maximum uptime of your generator system.

Get Brochure

Benefits

Minimum of four Engineers and one Technical Manager on Nationwide 24/7/365 callout availability
More than 185 items of stock carried on vans to enable First Time Fixes
Full follow up from dedicated Response Team to ensure any faults not fixed first time are repaired rapidly
Engineers competent in diagnosing faults on all aspects of the Generator system including Changeover Switchgear and Controls

Features

24h Technical Support
>80% First Time Fix Rate
Temporary Generator Support where a fix cannot be achieved immediately
On site response times from 2 hours
Detailed investigation report

Find Your Area Contact

Products Support Contacts

Showing contacts for Ohio, 43215, USA Change
Vertiv™ Switchgear and Switchboard, USA
+1 864 375 1757
400 Supreme Industrial Drive Anderson South Carolina 29621 USA
Service areas of focus:
PARTNERS
Overview
Partner Login

Language & Location