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Power Transmission Operator Eliminates Logistical Challenges of IT Network Management for Improved Business Continuity

May 23, 2024

Background:

In 2021, Digital Value began partnering with one of Europe's largest power transmission operators, which needed to access, control, and manage its edge network infrastructure deployed at thousands of sites across Italy to support business continuity.

The Digital Value and Vertiv collaboration began in the same year, following a market search for solutions that would best meet the needs expressed by the customer.

Results:

  • Increased visibility and control through full remote connectivity with excellent mobile-activated features that provide redundancy and easy management of all assets

  • Eliminated logistical difficulties associated with mountainous or remote areas by enabling the customer to intervene and shut down faulty equipment in seconds, compared to the days that were previously required

  • Simplified authorization features for user access, further expanding security features through the use of VPN protocol and Generic Routing Encapsulation (GRE)

  • Flexibility and maximum reliability with keyboard/video/mouse (KVM) controls that can be activated from a standard server with proprietary connection functionality to the service processor and MIB-based controls for infrastructure such as rack power distribution units (rPDUs)

  • Improved logging steps for each activity with granular access control and device recovery from virtual media for guaranteed protection through site authentication and web certificates

  • Enabled external network controls for protected web browsers with simplified management of operations from any location, offering complete operational accountability and business continuity security

 

Case Summary

Location

Italy

Need Critical:

  • Enabling maximum cellular connectivity while also including support for secondary failover.

  • Enabling access and troubleshooting at remote locations through automatic failover over cellular, Ethernet, or analog modem networks.

 Vertiv Solution:

  • Vertiv™ Avocent® ASC8000 16 port cellular with 4G/LTE dual AC power supply

  • Avocent® ACS8000, 48 port cellular with 4G/LTE dual AC power supply

  • Vertiv™ Avocent® DSView™ software

  • Hardware and software maintenance service for a duration of five years

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