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Many customers work with a Vertiv reseller partner to buy Vertiv products for their IT applications. Partners have extensive training and experience, and are uniquely positioned to specify, sell and support entire IT and infrastructure solutions with Vertiv products.

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Already know what you need? Want the convenience of online purchase and shipping? Certain categories of Vertiv products can be purchased through an online reseller.


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Power Startup Service

  • Installation includes mounting and start-up of new UPS or EBC (excludes hard-wired applications)
  • Services performed by Vertiv factory trained technician
  • Services performed 7 X 24, excluding national holidays within the 48 contiguous states and Hawaii
  • Optional Removal and disposal of existing UPS or EBC equipment

Supported Model

Power Startup Service

Power Startup Service With Removal

PSI5 UP TO 3KVA

SUPSI-1K3K

SUPSI-1K3KRMV

PSI5 5KVA

SUPSI-5K

SUPSI-5KRMV

PSI5 External Battery Cabinets

SUPSI-EXTBTCB

SUPSIEXTBTCBRMV

Power Emergency Services

  • On Site Service Support
  • Full-service five (5) year contract term commencing upon the start-up date
  • 100% parts coverage, including internal batteries, POD and web card
  • 100% labor and travel coverage 7 days/week, 24 hours/day
  • 24-Hour Customer Resolution Center via 1-800-LIEBERT
  • Access to Customer Services Network portal
  • Optional LIFE™ Services

LIFE™ Services includes above plus:

  • Continuous Monitoring, Expert Analysis, and Proactive Response

NOTE: Requires an RDU101 card, which is included on all 5000VA to 20000VA models

Supported Model

Power Emergency Service

PES With Life™

PSI5 750 and 800VA

PEPPSI-8005Y

PEPPSI-8005Y

PSI5 1000 and 1100VA

PEPPSI-11005Y

PEPPSI-11005Y

PSI5 1500VA

PEPPSI-15005Y

PEPPSI-15005Y

PSI5 2200VA

PEPPSI-22005Y

PEPPSI-22005Y

PSI5 3000VA

PEPPSI-30005Y

PEPPSI-30005Y

PSI5 5000VA

PEPPSI-5K5Y

PEPPSI-5K5Y

PSI5 24V External Battery Cabinet

PEPPSI-24VBATT

PEPPSI-24VBATT

PSI5 48V External Battery Cabinet

PEPPSI-48VBATT

PEPPSI-48VBATT

PSI5 72V External Battery Cabinet

PEPPSI-72VBATT

PEPPSI-72VBATT

Power Assurance Package

  • Includes "Power Start-up Services" and "Power Emergency Services" support
  • One Preventative Maintenance visit after 3rd year (5-10kVA UPS only)
  • Optional LIFE™ and Removal Services

LIFE™ Services includes above plus:

  • Continuous Monitoring, Expert Analysis, and Proactive Response

NOTE: Requires an RDU101 card, which is included on all 5000VA to 20000VA models

Supported Model

PAP

PES With Life™

PAP With Removal

PAP With Life™ and Removal

PSI5 UP TO 3KVA

PAPPSI-1K3K

PAPPSI-1K3KLF

PAPPSI-1K3KRMV

PAPPSI-1K3KRLF

PSI5 5KVA

PAPPSI-5K

PAPPSI-5KLF

PAPPSI-5KRMV

PAPPSI-5KRLF

PSI5 External Battery Cabinets

PAPPSI-BATT

N/A

PAPPSI-BATTRMV

N/A

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